Our Policies / Terms & Conditions
1. Your agreement with us
(1) Your signature on the form overleaf-
(a) Is your acceptance of the terms set out below and on that form; and
(b) Creates a legally binding Agreement between you and us
(2) The terms of that agreement include the information on the form overleaf and the provisions set out in it.
(3) Any additions or changes must be in writing and signed on our behalf and by you
(4) Under the heading “Meanings” in clause 12 of this agreement you will find an explanation of certain expressions used in this Agreement. In addition any words, which are written in italics refer to the relevant boxes on the form and the information recorded in those boxes.
2. Period of Hire
(1) We agree to let you have the use of the vehicle from the Date Out and the Time Out until the agreed Return Date / Time. With our written agreement you can extend the rental period, in which case the new agreed date and time for return of the vehicle becomes the Agreed Return Date / Time. The rental period cannot, however, exceed 28 days in succession nor exceed 89 days in total in any calendar year.
(2) If you are in breach of this Agreement we can end the rental before the Agreed Return Date /Time. To do this we must give you written notice personally or send it to you by first class prepaid post at your address set out on the front of the Agreement. When the notice is delivered personally – or one day after posting – you will no longer have possession of the Vehicle with our consent. We may then take it back.
(3) We can also take back the vehicle without notice if we reasonably think that you are in breach of any of the conditions of this Agreement or have given us untrue information.
3. What you agree from the outset
For the purpose of this Agreement AND any insurance provided under clause 7 of this Agreement (including automatic Third Party Liability insurance) you agree that-
(a) The information you have given us and which is entered on the Agreement is true. Untrue information can invalidate any such insurance.
(b) No-one on the Agreement as the Driver or Additional Driver
(i) has ever been refused motor insurance
(ii) is disqualified in any country from driving a vehicle
(iii) is subject to any current Court order for the endorsement of his Driving Licence which does not yet appear on that licence; pending court proceedings for a road traffic offence which can attract penalty points; a criminal conviction for a driving offence which has not been disclosed to us; or any physical or mental disabilities which affect his ability to drive a vehicle
(iv) has been disqualified at any time from driving for any alcohol or drug related offence.
(c) you will inspect the vehicle before you drive it and tell us if you notice any problem with it including any damage which has not been mentioned on the Agreement or on the pre-rental inspection form;
(d) you will obtain any authorisations, licenses or permits which are required for the driver to drive or operate the vehicle
(e) you will indemnify us against –
(i) any liabilities, costs and expenses (including legal costs) which are not covered by insurances taken out by you; and
(ii) all claims by or against us resulting from your failure to comply with any of the terns of the Agreement or with the terms of any insurance policy
4. Our Responsibilities to You
(1) We have maintained the vehicle in accordance with the manufacturers recommendations. At the start of the rental period it will be in good working order and suitable for the purposes for which it is designed.
(2) If the vehicle becomes unroadworthy, we may at our discretion replace it. The replacement will be as similar as possible to the vehicle you originally rented. If we do not replace the vehicle we will give you a refund of the unexpired charged.
(3) Apart from expenses authorised by us for repairs we will not be responsible for any losses you may incur because of any defect or breakdown of the vehicle, which is not our fault. Nor we will be liable for any loss or damage to any property which, you or any other person leave in or on the vehicle. But we do accept any obligation, which is imposed on us by statue (including the cost of posting property to you, if so requested by you).
(4) If we find any property, which has been left in the vehicle or in our premises and this property has not been reclaimed within six months of the end of the rental period we reserve the right to dispose of it and charge you for the reasonable costs of disposal. You will also be liable for any reasonable costs we incur in holding the property and any reasonable administration costs (including the cost of posting property to you, if so requested by you).
(5) If you are not a customer we exclude the rights, duties and liabilities referred to in section 9 of the Supply of Goods and Services Act 1982.
5. Your responsibilities while you have the vehicle
(1) You will comply with the terms of the relevant insurance policies of waivers if you purchase any of the insurances mentioned in clause 7 of this agreement or if you are automatically insured for third party liability.
(2) Apart from fair wear and tear you will pay the cost of any loss of or damage to the vehicle (regardless of fault) during the rental and you will also pay for any loss of rental income while the vehicle is being repaired. Our loss of rental income will be the usual rental charge for the vehicle until the repairs are completed or until settlement is reached and payment received, if the vehicle is lost or beyond economical repair. In addition you must pay our reasonable administration costs of processing any of these claims. But if there is an amount of money shown in the box called Renter’s Financial Responsibility on the Agreement, then your liability for these losses and damages will be limited to that amount.
(3) You will tell us as soon as possible about loss of or damage to the vehicle, or if it is not working correctly. If further damage could be caused to the vehicle by using it when it has been damaged or is faulty, you must not continue to use it.
(4) You will take proper care of the vehicle, making sure it is locked and secured when not in use and properly protected against damage due to bad weather. You must ensure that the correct fuel is always used and regularly check and maintain correct levels of engine oil, tyre pressures and coolant. When not in use you will set and use any security device fitted to or supplied with the vehicle.
(5) You will ensure that the vehicle is not used if it is in an unsafe condition or unfit to drive or for a purpose for which it is not desgined or suitable. You will not overload the vehicle or allow it to carry more passengers than the number for which it is designed and fitted out.
(6) You will properly secure all loads and will not carry any hazardous, dangerous or inflammable substances.
(7) You will not drive the vehicle on unmade up roads or other unpaved surfaces, nor use the vehicle for racing, pace-making or any other sort of competition. You will not use the vehicle for towing, pushing, driving tuition or any other hazardous or unusual use.
(8) You will not allow the vehicle to be operated or used by anyone who have not been authorised by us to do so.
(9) You will not use or drive the vehicle for any unlawful purpose nor whilst you are intoxicated or under the influence of any substance which impairs driving ability.
(10) You will tell us the whereabouts of the vehicle if we ask you. You will not take the vehicle outside England, Scotland or Wales or out of Northern Ireland if the rentals started in that province.
(11) You will not sell, rent or dispose of the vehicle in any way nor represent that you are the owner of the vehicle or our agent. You will not remove or change any name or other mark identifying ownership of the vehicle nor use the vehicle to carry people or property for hire and reward.
